I live in dubai and the uk seems to be the office handling this region but i don t seem to be able to reach anyone there.
Sentry safe lost key and battery dead.
If your safe battery is low the latch mechanism won t open even if the code is correct and shows a green light.
Sentrysafe is committed to providing you the support you need.
Open door remove battery compartment cover in direction arrows are pointing.
If your batteries are dead you will need to hold a 9v battery like the ones you get in smoke detectors to the connection points at the front of the safe this should deliver the power you require to enter your code on the keypad.
To find your model or serial number identify your safe type from the options below.
Different types of magnets will open up most hotel rooms most.
I figured out this neat trick with a magnet.
Do not mix old with new batteries or mix brands of batteries.
My sentry safe battery is dead and i lost the key.
It should twist counter clockwise and the key pad will pop open.
Insert key and turn counterclockwise left to unlock door notch on key in upward position.
Insert 4 batteries as indicated do not use rechargeable or non alkaline.
Select country for requesting a key replacement and a combination recovery for your sentrysafe product with our quick and easy replacement and recovery process.
Request a key replacement and a combination recovery for your sentrysafe product with our quick and easy replacement and recovery process.
Find your model serial number.
You will need to keep the battery held onto the connection points while you type in your code and open the door.
Favorite answer the batteries on your safe should be behind the key pad.